10 December 2025
Important Information About Accessing GP Services on Wednesday 24th December & Wednesday 31st December from 4pm-6:30pm.
Our practice will continue to provide access to care on Wednesday 24th December and Wednesday 31st December, in line with local NHS arrangements. Please read the information below so you know how to get the help you need.
Access to Services Between 16:00 and 18:30
Between 16:00 and 18:30 on these dates. During this time, our services will be delivered through an agreed local arrangement to ensure you can still access care.
Contacting Us by Phone
Between 16:00 and 18:30, all practice telephone calls will be managed and triaged by DHU Healthcare.
- If you call the practice during this period, your call will be automatically redirected to DHU.
- After 18:30, our phone lines will return to the usual practice message and arrangements.
Online Requests
From 16:00 to 18:30, you can continue to submit non‑urgent online requests through the NHS App or our practice website. These requests will be reviewed and responded to on the next working day.
For life threatening emergencies please call 999. For urgent medical advice, please call 111.
The nearest walk-in centre is:
Merlyn Vaz Health Centre, 1 Spinney Hill Rd, Leicester LE5 3GH
Oadby Urgent Treatment Centre, 18 The Parade, Leicester LE2 5BJ
Loughborough Urgent Treatment Centre, 53 Goods Yard Close, Loughborough LE11 5EB
| MONDAY 22ND DECEMBER | 8AM-6.30PM |
| TUESDAY 23RD DECEMBER | 8AM-6.30PM |
| WEDNESDAY 24TH DECEMBER | 8AM-4PM |
| THURSDAY 25TH DECEMBER | CLOSED |
| FRIDAY 26TH DECEMBER | CLOSED |
| SATURDAY 27TH SUNDAY 28TH DECEMBER | CLOSED |
| MONDAY 29TH DECEMBER | 8AM-6.30PM |
| TUESDAY 30TH DECEMBER | 8AM-6.30PM |
| WEDNESDAY 31ST DECEMBER | 8AM-4PM |
| THURSDAY 1ST JANUARY | CLOSED |
| FRIDAY 2ND JANUARY | 8AM-6.30PM |
Please ensure that you order your prescriptions in advance so that you will not run out of medication during the period the surgery is closed.
When We Are Closed
When our practice is closed you can still get support. You can get expert medical advice and useful information by calling NHS 111 or through 111 online https://111.nhs.uk/
The NHS 111 service is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book a GP appointment, and, if necessary, refer people to emergency services.
Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the surgery opens again.
If you have a problem which can wait until normal surgery hours, please use the following numbers:
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Last updated: 29 December 2025